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Refund policy

Last updated: October 30, 2026

Refund Eligibility NormalMapAI does not currently have automated online billing or active subscription checkouts on this website. There are currently no automated orders eligible for instant online refunds.

Future Paid Services If automated payments are introduced in the future, customers who purchase a plan or credit pack may request a refund within 48 hours of purchase, provided that no credits or usage allowances from that purchase have been used.

How to Request a Refund To request a refund or inquire about a payment, email support@normalmapai.com with your account details and transaction reference. We review and process valid requests manually within one business day.